If you would like to question the accuracy of your meter reading simply fill in the online form and submit your request. An ActewAGL representative will attend your property and reread your meter. Ensure there is easy access to the meter. You will be informed of the outcome in writing within three weeks of submitting this form.
Please be aware that there may be charges associated with this service.
For further information about any applicable charges please refer to ActewAGL's ACT Schedule of charges or ActewAGL's NSW Schedule of charges.