Application for a residential gas meter

There is no cost for a standard connection and it will take approximately 6-8 weeks once this application is submitted. A standard connection has a service line 25 meters or less and requires a standard meter with a load up to 320MJ.

If your gas meter connection is deemed non-standard, it will take up to 10 weeks. A non-standard connection applies to a service line greater than 25 metres, meter requiring a load greater than 320MJ, battle-axe block, shared driveway, high traffic road, cliff or walls greater than 3 metres in height. A quote will be issued if any of these conditions apply prior to the commencement of any work.

Non-standard services are subject to additional charges. You will be advised of any fee variation prior to the commencement of work.

I hereby authorise ActewAGL Retail to arrange for my Distributor to install natural gas at the Premises on the date the request is accepted or as soon afterwards as can be conveniently arranged. I understand that the acceptance of the installation work is subject to an on-site check of conditions by my Distributor. Work is subject to availability of a suitable gas main at the property boundary. The account holder must obtain written approval from the affected parties to lay pipes in any common service access areas for battle-axe, dual occupancy, common driveways etc. I acknowledge that offers for the sale of natural gas are not available to all geographical areas and are subject to natural gas availability. I acknowledge that, where available, then upon installation, gas will be sold to me at the supply address on the terms and conditions and at the rates applying under ActewAGL’s Standard Retail Contract, details of which are available at www.actewagl.com.au/contracts. I agree to pay the Service Application Fee, which will appear on the first account unless the below section regarding third party payment is completed. I understand that if site difficulties are encountered a reasonable charge will be levied and I will be responsible for paying this additional charge.

Acceptance of model standing offer

I hereby authorise ActewAGL Retail to arrange, on my behalf, for my Distributor to carry out the Basic Connection Service to the Premises and acknowledge that by submitting this form, I am indicating that the terms set out in my Distributor’s model standing offer for basic connection service (a copy of which can be requested from my Distributor) are acceptable to me.

Credit Check

I authorise ActewAGL to conduct a credit check and use any relevant information obtained about my credit history to enable ActewAGL to establish my creditworthiness. By submitting this application, I acknowledge that this information may be used to assess my application; to assess the credit which may be provided; to assist me to avoid default and to notify other credit providers of my default; to assist in the collection of overdue payments and to provide information to any person who proposes to guarantee or has guaranteed payment of my account. Our Credit Reporting Policy is available at www.actewagl.com.au/privacy-policy.

ActewAGL Privacy Policy

Your privacy is important to us and we are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth).

Our Privacy Policy sets out how we collect, hold, use and disclose your personal information. Our Privacy Policy is available at www.actewagl.com.au/privacy and we recommend that you read it carefully.